This article is produced by NetEase Smart Studio (public number smartman 163). Focus on AI and read the next big era!
[Netease Smart News, August 13th] The arrival of the artificial intelligence era has attracted widespread attention from all walks of life, but most of the conversations around this topic have little to do with their actual application areas. In the real world, artificial intelligence appears not to replace general human intelligence but to automate specific tasks and solve specific problems that require technology, rather than simply performing pre-programming like if-then-else.
Mobile check deposits and adaptive cruise control are just two examples of artificial intelligence to solve the problem, people already think that these two services are taken for granted. In fact, with the popularity of artificial intelligence applications, people no longer regard them as "artificial intelligence", but leave this term to the infinite possibilities of the future. But the reality is that we already have many powerful tools that can help us save time and money.
When we take a more realistic view of the potential of artificial intelligence and think about its application areas, many people will turn their attention to home life. There, countless daily tasks are tailored for automation. Although voice and smart home helpers have eased the burden of home management, this is only the tip of the iceberg.
One day, our home helpers will be able to actively help us with the many everyday things related to our homes. Imagine your home helper will monitor your air conditioning system is about to be scrapped, and arrange a technician to come over, knowing that the owner is not at home, it will open the door when the technician arrives, lock the door after the repair, and then you After returning from work, share a summary report and attach relevant video clips.
However, despite our earnest desire for this simplified future to truly become a reality, we must also realize that we are still involved. In fact, when it comes to the real added value of artificial intelligence in home life, it needs to make people play a more important role, important to exceed their own expectations. why? There are mainly three reasons for the following.
Finding out about family status and understanding owner’s intentions
A true smart home can understand human intent, but first it must be able to understand the state of the family. Although data from sensors and devices combined with artificial intelligence algorithms can make it possible for you to develop an accurate model of your home situation (for example, everyone is sleeping or adults are working but children are just starting school Going home), and occasionally clear clarification under vague conditions can help increase the speed and accuracy of the machine learning process.
However, it is still difficult for your smart home to completely understand your needs. Even with the best personal home helper, your family needs to get instructions from you first to make sure it gives the right advice. Ultimately, when your home helper can learn from this feedback loop and have a deep understanding of your different needs in different situations, it will be able to move from merely making recommendations to taking automated actions and providing confirmation.
To achieve silent automation
Although we often imagine that a clever home helper can help you with everything behind the scenes, research on smart homes shows a different result: People actually want to be in this cycle. We initially thought that our users would have a strong preference for “silent automationâ€, that is, they wanted the smart home system not to bother them when performing tasks, but this was not the case.
Instead, it turns out that homeowners want instant messages and notifications of the actions that their family is taking, even if they are convinced that these actions are what they want. For example, they are happy to automatically lock the door after everyone has left, but only if the system tells them what they are doing and why.
This contrasts smart homes with mobile apps. In mobile applications, users remain extremely sensitive to constantly received notifications. But unlike mobile apps, people are more tolerant of smart home reminders because every message is private, relevant, and valuable.
Let artificial intelligence come to the helm
In the ideal state of "autopilot", your house can immediately notify you of the actions it is taking. This kind of state is not easy to do for the house or the owner. Because this process requires humans to give up control, most people cannot clearly understand what artificial intelligence can do, why it will be done, and when it will be done, so people will not easily trust it. To achieve this goal, it is necessary to gradually establish understanding and trust with artificial intelligence, which means that people will gradually let go and let artificial intelligence take care of all matters at home.
In addition, human life is unpredictable, so no artificial intelligence can predict the occurrence of special circumstances. At this time, we need humans to be born. Humans need to regain control at these moments, and artificial intelligence needs to make the process seamless and easy. Even if control is not needed, people still need to confirm this option to the AI ​​is feasible - in addition to functional requirements, this is also an emotional need.
In order to let our home know what we want to do and help us to complete, we have waited a long time. But as we get closer to this ideal, we should keep in mind that artificial intelligence will have a curvilinear learning process - not only in machine learning algorithms, it is also trying to understand family status and human intentions, but also people need to Gradually realize that you play an important role in shaping a truly intelligent home experience. (Selected from:venturebeat Compilation: Netease Seeing Offce Compile Platform Review: Jiang Qihang)
Pay attention to NetEase smart public number (smartman163), get the latest report of artificial intelligence industry.
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